Frequently Asked Questions
Can I customize a hat to a color combination or mix of styles shown?
Yes, it is possible to customize a hat to make the style your own. Please choose "Custom" in the drop down menu and specify your selection in the message box at checkout. We will be in touch via email regarding customizing your order.
Is there a difference in price if I customize my order?
There is no extra charge to customize yarn color. There would be an additional charge if you'd like to add features that are not shown on the original hat, i.e., a fur pompom. Your email will contain the an invoice of the breakdown, so that you can decide what you would like to order.
What is the time frame for my hat to be made and shipped?
Hats featured on the site ship within a week. Custom orders, 2 weeks.
If my items are not as expected or do not fit, are they returnable?
Items chosen from the site without any customization are able to be returned within 14 days for a full refund, excluding shipping costs. Customized items can be sent back to be adjusted, but may not be returned.
Do you make adult hats?
Yes! By special order Please choose what you would like and send an email regarding customizing the size.
Why are Saturday knit Fever items at a higher price point?
Every hat is hand knit and handmade of the best materials, including super soft and warm Italian merino wool Quality is of the upmost importance to us - so that our items look AND last well. Many clients have shared that their children are wearing their hats for 3 years +, looking like new.
How do I get my child wearing a Saturday Knit Featured Hat featured on your site/social media pages ?
We love receiving photographs! Please email your photos to be featured on the website, Instagram or Facebook pages. Additionaly, you can tag "saturdayknitfever" on Instagram and Facebook with a photo of ytour child wearing our collection.